Terms

Document cover

Acceptance of Terms

By using this website or contacting Cycle Haven, you confirm that you have read and understood these terms and agree to use the site and our services only for lawful purposes. If you do not agree, you should not use the website or submit a service request.

Clause ledger

Full terms index
01

Acceptance of Terms

By using this website or contacting Cycle Haven, you confirm that you have read and understood these terms and agree to use the site and our services only for lawful purposes. If you do not agree, you should not use the website or submit a service request.

EU Consumer Rights
02

Services and Scope

Cycle Haven provides general bicycle servicing and repairs, including inspection, tune-up, brake adjustment, drivetrain service, and puncture or tyre repair. Any final scope of work depends on the bicycle's condition after intake and inspection, and additional work will be carried out only with approval where required.

EU Commission
Referenced documents
03
Clause area

Fees and Payment

Prices for labour are confirmed after inspection, and replacement parts are quoted separately unless stated otherwise. We may request payment by card, bank transfer, or cash on collection, and we do not confirm a final price before the bicycle has been assessed.

Supporting document WIPO
04
Clause area

Estimates and Completion

Estimated turnaround times are indicative only and may change if parts are unavailable, compatibility issues arise, or further work is identified during inspection. We do not guarantee same-day completion unless it has been specifically confirmed for the relevant appointment and required parts.

Supporting document HCCH
Policy Terms

All website content, including text, images, layout, and branding, belongs to Cycle Haven or its licensors and may not be copied or reused without permission. Nothing on the website grants any licence or transfer of intellectual property rights.

05 Clause

Intellectual Property

EU Consumer Rights

All website content, including text, images, layout, and branding, belongs to Cycle Haven or its licensors and may not be copied or reused without permission. Nothing on the website grants any licence or transfer of intellectual property rights.

06 Clause

Limitation of Liability

EU Commission

Service work is performed with reasonable care, but no bicycle can be guaranteed to be completely safe, failure-proof, or suitable for every riding condition. We are not responsible for damage or loss caused by misuse, pre-existing defects, normal wear, or failure to follow maintenance advice.